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How do I login?Updated 3 months ago

  1. Navigate to
  2. You can also select "Account" from the upper right-hand side of the Step One website
  3. Enter your email and password and select the login button

Password Reset: 

  1. If you need to reset your password, you can click the "Forgot Your Password" link. You will receive an email with a link to reset your password.
  2. Our customer support team can also send you a password reset link. 

No Account Found: 

  1. If you try and log in and are receiving a notification that you do not have an account, you may have to register and create a new account.
  2. As long as you use the same email associated with your orders, all of your order history and information will be automatically connected to your account. 

View our instructional video:

Using a mobile or tablet device:

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