<ol id="isPasted"><li>Navigate to <a href="https://www.steponefoods.com/account/login" rel="noopener noreferrer" target="_blank">https://www.steponefoods.com/account/login</a><ol><li>You can also select &quot;Account&quot; from the upper right-hand side of the Step One website</li></ol></li><li>Enter your email that you used for your first Plan Member order<img src="https://attachments.gorgias.help/z8QbV2PQ3R7ogePy/hc/PkREQL2b9y6Ml8n3/2025050219-ee3fe8f0-062d-469e-afad-dcbe8f508770-untitled%20design%20(4).png" style="width: 332px;" class="fr-fic fr-dib"></li><li>Click &quot;Continue&quot;</li><li>Enter the 6-digit code that was emailed to you and click &quot;Submit&quot; <img src="https://attachments.gorgias.help/z8QbV2PQ3R7ogePy/hc/PkREQL2b9y6Ml8n3/2025050219-820388d1-8bcc-4086-ba1d-52a0abd9ff07-untitled%20design%20(7).png" style="width: 296px;" class="fr-fic fr-dib"></li><li>You will be instantly and securely logged in to your Plan Member account. Click &quot;Manage Subscription&quot; to make changes to your Plan.</li></ol><img src="https://attachments.gorgias.help/z8QbV2PQ3R7ogePy/hc/PkREQL2b9y6Ml8n3/2025050219-3664d3c3-509a-43ca-9425-faf38ba81f87-screenshot%202025-05-02%20135148.png" style="width: 393px;" class="fr-fic fr-dib"><h2 id="view-our-instructional-video">View our instructional video:</h2><iframe width="100%" src="https://www.loom.com/embed/e62c4bbe994f4628ba26c26ff0e802bd?sid=7f824676-3278-4a91-8e50-bde07acd5334" frameborder="0" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true" class="fr-draggable">&#xA0;&#xA0;&#xA0;&#xA0;</iframe> <a href="https://www.steponefoods.com/">BACK TO&#xA0;STEP ONE FOODS WEBSITE</a>

How do I login?

Occasionally, we will offer additional discounts. (Please note all Plan orders are automatically discounted at 20%). You can manually add a discount to your Plan Account and the code will automatically be applied to your next scheduled order when it

Occasionally, we will offer additional discounts. (Please note all Plan orders are automatically discounted at 20%). You can manually add a discount to your Plan Account and the code will automatically be applied to your next scheduled order when it processes.&#xA0;<ol><li><a href="https://www.steponefoods.com/a/loop_subscriptions/get-subscription-link" rel="noopener noreferrer" target="_blank">Login to your account</a>.&#xA0;</li><li>Select &apos;View Details&apos; on the active subscription you want to discount</li><li>Scroll to below your subscription items, and you&apos;ll see a field called &apos;Discount code&apos;</li></ol><img src="https://attachments.gorgias.help/z8QbV2PQ3R7ogePy/hc/PkREQL2b9y6Ml8n3/2025051317-4b08a852-91a7-42ab-9ee5-0fe5663b8795-discount%20code%20edit.png" style="width: 405px;" class="fr-fic fr-dib"><ol><li>Enter the code in the box and select &apos;Apply&apos;</li><li>After the code has been processed, you&apos;ll see it reflected in the price breakdown at the top of the page</li></ol><h2 id="view-our-instructional-video">View our instructional video:</h2><iframe width="100%" src="https://www.loom.com/embed/84616e9a5fe748ee8d44c62268673372?sid=5e08cef4-ba1f-4cb7-a75c-8ee0efdc213f" frameborder="0" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true" class="fr-draggable">&#xA0;</iframe><h3 id> </h3><a href="https://www.steponefoods.com/">BACK TO&#xA0;STEP ONE FOODS WEBSITE</a>

Add a Discount

<ol id="isPasted"><li style="color: rgb(0, 0, 0);">First navigate to our our <a href="https://www.steponefoods.com/collections/all-products"></a><a href="https://www.steponefoods.com/collections/all-products">shop page</a>.&#xA0;</li><li style="color: rgb(0, 0, 0);">Once here, there are 2 different ways you can add the products to your cart as a one-time purchase.<ol><li style="color: rgb(0, 0, 0);">Directly from the shop page, you can click the &quot;add to cart&quot; button for each item you are interested in.</li><li style="color: rgb(0, 0, 0);">Or, you can click on the picture of the product you want to add. This will take you to another page with details about this product. Here you can scroll down towards the bottom. You will make sure that the &quot;one-time purchase&quot; circle is checked off, and then click on the purple &quot;add to cart&quot; button.</li></ol></li><li style="color: rgb(0, 0, 0);">Once finished, you can proceed to the checkout by clicking on the cart button on the upper right hand side of the page.</li></ol> <h3 id="view-our-instructional-video">View our instructional video:</h3><iframe width="100%" height="360" src="https://www.loom.com/embed/cb7928bac10e48f0b2f2f6ccb9c1ffcf" frameborder="0" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true"></iframe><h3 id="using-a-mobile-or-tablet-device">Using a mobile or tablet device:</h3><iframe width="560" height="315" src="https://www.youtube.com/embed/oBuTdO4CCSU" title="YouTube video player" frameborder="0" allowfullscreen></iframe> <a href="https://www.steponefoods.com/">BACK TO&#xA0;STEP ONE FOODS WEBSITE</a>

How do I place a one-time order?

There are two places where you can view your purchase history. One location will show you both one-time and your recurring plan member orders. The second location will show you your subscription order history. View Order History: One-Time and Plan Me

There are two places where you can view your purchase history. One location will show you both one-time and your recurring plan member orders. The second location will show you your subscription order history.&#xA0; View Order History: One-Time and Plan Member Orders<ol><li style="color: rgb(0, 0, 0); font-weight: bold;"><a href="https://www.steponefoods.com/a/loop_subscriptions/get-subscription-link" rel="noopener noreferrer" target="_blank">Log into your account</a></li><li style="color: rgb(0, 0, 0);">There will be a navigation bar located under the &quot;My Account&quot; heading. The bar will include &quot;Order History&quot;, &quot;Addresses&quot;, &quot;Manage Subscriptions&quot; and &quot;Logout&quot;</li><li style="color: rgb(0, 0, 0);">Click on &quot;Order History&quot;</li><li style="color: rgb(0, 0, 0);">You&apos;ll see a table with a list of previous order numbers, dates, and totals</li></ol><img src="https://attachments.gorgias.help/uploads.gorgias.io/z8QbV2PQ3R7ogePy/undefined-de78b951-6d2f-41b0-9420-f96a0ac055c3" style="width: 343px;" class="fr-fic fr-dib"> View Order History: Plan Member Orders&#xA0;<ol><li id="isPasted"><a href="https://www.steponefoods.com/a/loop_subscriptions/get-subscription-link" rel="noopener noreferrer" target="_blank">Log into your account</a>&#xA0;and click &apos;Go to your customer account&apos; at the top</li><li id="isPasted" style="color: rgb(0, 0, 0);">There will be a navigation bar located under the &quot;My Account&quot; heading. The bar will include &quot;Order History&quot;, &quot;Addresses&quot;, &quot;Manage Subscriptions&quot; and &quot;Logout&quot;</li><li style="color: rgb(0, 0, 0);">Click on &quot;Order History&quot;</li><li style="color: rgb(0, 0, 0);">You&apos;ll see a table with a list of previous order numbers, dates, and totals</li></ol> View Order History Per Subscription<ol><li id="isPasted" style="color: rgb(0, 0, 0); font-weight: bold;"><a href="https://www.steponefoods.com/a/loop_subscriptions/get-subscription-link" target="_blank" rel="noopener noreferrer">Log into your account</a></li><li id="isPasted">Select &apos;View Details&apos; on the subscription you want to see the order history on</li><li id="isPasted">Just above your subscription products, click the &apos;View Past Orders&apos; button</li><li id="isPasted">Your past orders for that subscription will appear in a side-bar to the right of your screen</li><li id="isPasted">To see order details, select &apos;Show Details&apos; on the individual orders</li><li id="isPasted">Click &apos;Go Back&apos; at the bottom of the side bar when you are done</li></ol> <a href="https://www.steponefoods.com/">BACK TO&#xA0;STEP ONE FOODS WEBSITE</a>

View Purchase History

Questions? Requests? Send us an email with your query and we'll be in touch as soon as possible!

We are available by phone M-F from 9 am - 7:30 pm CST.

Plan Management Guide

Learn more about your login credentials, how to navigate your account, and view your purchase history.

Your Account

How do I login?

Add a Discount

How do I place a one-time order?

View Purchase History