If you would like to add a One-Time Product to your upcoming order, click here. If you are subscribed to a Build-A-Bundle, click here for direction to edit your Bundle order. BACK TO STEP ONE FOODS WEBSITE

If you would like to add a One-Time Product to your upcoming order, click <a href="https://help.steponefoods.com/en-US/add-a-one-time-product-191251" rel="noopener noreferrer" target="_blank">here</a>.If you are subscribed to a Build-A-Bundle,&#xA0;<a href="https://help.steponefoods.com/en-US/edit-products-in-a-build-a-bundle-order-373785" rel="noopener noreferrer" target="_blank">click here</a> for direction to edit your Bundle order.&#xA0; <ol><li style="text-align: left;"><a href="https://help.steponefoods.com/en-US/how-do-i-login-23225" rel="noopener noreferrer" target="_blank">Log into your account</a> &#xA0;</li><li>You&apos;ll see your &apos;Active Subscriptions&apos;&#xA0;<ol><li>If you have previously cancelled products from your subscription you&apos;ll also see &apos;Inactive Subscriptions&apos;. If you would like to reactivate a product, skip to the section below titled &quot;Re-activating a Product&quot;.&#xA0;</li></ol></li><li>Select the &quot;View Details&quot; button on the right-hand side of the active subscription you want to add a product to</li><li>Under the &quot;Goes well with your next order&quot; section, click the &quot;See more products&quot; button</li><li>In the pop-up on the right side of your screen, use the search field to look up the name of the product you would like to add, or select it from the options on the page. Select the product.&#xA0;</li><li>Update the options for your product:&#xA0;<ul><li>Update the quantity</li><li>Select if you would like this to be a one-time or recurring product. If you select the &quot;Subscribe &amp; Save&quot; option the product will be part of your recurring order.&#xA0;</li><li>The system will default to your shipping address on file.&#xA0;</li><li>The system will default to the ship date that your other products are scheduled to ship on. &#xA0;</li></ul></li><li>Once all settings are updated to your wishes, select the &quot;Add a product&quot; button.</li></ol><h2 id="view-our-instructional-video">View our instructional video:</h2><iframe width="100%" src="https://www.loom.com/embed/9459ab15212746bdab2b33a00e6ce98a?sid=9074aeb1-3e48-46df-914e-7c5bbce80425" frameborder="0" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true" class="fr-draggable"></iframe> <a href="https://www.steponefoods.com/">BACK TO&#xA0;STEP ONE FOODS WEBSITE</a>

Add a Product

If you are subscribed to a Build-A-Bundle, click here for direction to edit your Bundle order. BACK TO STEP ONE FOODS WEBSITE

<a href="https://help.steponefoods.com/en-US/how-do-i-login-23225" rel="noopener noreferrer" target="_blank">If you are subscribed to a Build-A-Bundle,&#xA0;</a><a href="https://help.steponefoods.com/en-US/edit-products-in-a-build-a-bundle-order-373785" id="isPasted" rel="noopener noreferrer" target="_blank">click here</a> for direction to edit your Bundle order.&#xA0; <ol id="isPasted"><li><a href="https://help.steponefoods.com/en-US/how-do-i-login-23225" rel="noopener noreferrer" target="_blank">Log into your account&#xA0;</a></li><li>You&apos;ll see your &apos;Active Subscriptions&apos;, and click &apos;View Details&apos;</li><li>Find the product that you would like to delete, and click the &apos;Edit&apos; button next to it</li><li>In the pop-up on the right side of your screen, scroll to the bottom of the product options where you&apos;ll see an option to &quot;Remove&quot;; select it</li><li>Choose either &quot;Remove one time&quot; or &quot;Remove from subscription&quot;&#xA0;</li><li>You&apos;ll be brought back to your Subscription with the remaining active items</li></ol><h2 id="view-our-instructional-video">View our Instructional Video:</h2><iframe width="100%" src="https://www.loom.com/embed/7cf21e5b029343b299c1d458ec6cfe9f?sid=2828f9d8-1432-46e3-bd23-7c858812bb8a" frameborder="0" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true" class="fr-draggable"></iframe> <a href="https://www.steponefoods.com/">BACK TO&#xA0;STEP ONE FOODS WEBSITE</a>

Delete a Product

If you are subscribed to a Build-A-Bundle,&#xA0;<a href="https://help.steponefoods.com/en-US/edit-products-in-a-build-a-bundle-order-373785" id="isPasted" rel="noopener noreferrer" target="_blank">click here</a> for direction to edit your Bundle order.&#xA0; <ol id="isPasted"><li>Log into your account&#xA0;</li><li>You&apos;ll see your &apos;Active Subscriptions&apos;; click &apos;View details&apos;</li><li>Find the product you want to update and click the &apos;Edit&apos; button next to it</li><li>Select the quantity option, a side bar option will appear on the right hand side of the page.</li><li>Update the quantity to your desired number.&#xA0;</li><li>Select the &apos;Update&apos; button</li></ol><h2 id="view-our-instructional-video">View our instructional Video:</h2><iframe width="100%" src="https://www.loom.com/embed/dcb751e945774aba988b7d1a013ab6bc?sid=8d5fe060-0b9d-4d61-b1dd-95e3fc9c1d6d" frameborder="0" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true" class="fr-draggable"></iframe> <a href="https://www.steponefoods.com/">BACK TO&#xA0;STEP ONE FOODS WEBSITE</a>

Change Product Quantity

<ol id="isPasted"><li><a href="https://help.steponefoods.com/en-US/how-do-i-login-23225" rel="noopener noreferrer" target="_blank">Log into your account</a>&#xA0;</li><li>You&apos;ll see your &apos;Active Subscriptions&apos;, select &apos;View details&apos; of the one you want to edit</li><li>Under your active products, you&apos;ll see the &apos;Subscription Plan&apos; area, which states the frequency (i.e., Deliver every 30 days); click &apos;Edit&apos;, and a side bar option will appear on the right hand side of the page.</li><li>Update the frequency to your desired number of days.&#xA0;</li><li>Confirm or update the next order date</li><li>Select the &quot;Confirm&quot; button at the bottom</li></ol><h2 id="view-our-instructional-video">View our instructional video:</h2><iframe width="100%" src="https://www.loom.com/embed/edf57f85069042bbb26cb2f6e2b3d2f8?sid=8849bf1e-ad71-45ba-b9db-71aa05495d44" frameborder="0" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true" class="fr-draggable"></iframe> <h3 id="back-tostep-one-foods-website"><a href="https://www.steponefoods.com/">BACK TO&#xA0;STEP ONE FOODS WEBSITE</a></h3>

Change Product Frequency

If you need to place your Plan on pause for a few months, you can do that here!. BACK TO STEP ONE FOODS WEBSITE

<h3 id="isPasted">To Pause Your Plan</h3>If you need to place your Plan on pause for a few months, you can do that here!<ol style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><a href="https://help.steponefoods.com/en-US/how-do-i-login-23225" rel="noopener noreferrer" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(0, 123, 255); text-decoration: none !important; background-color: transparent; user-select: auto;" target="_blank">Log into your account&#xA0;</a>and you&apos;ll see your &apos;Active Subscriptions&apos;</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Select &apos;View Details&apos; on the Active Subscription that you would like to pause.</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Scroll to the bottom where you will see the option to Pause Subscription; select it</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">In the side-bar that appears on the right, elect the length of time you wish to pause your Plan, or click &apos;Custom&apos; and choose your next order date</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Click &apos;Confirm&apos;</li></ol><h3 id="to-cancel-your-plan"><a href="https://help.steponefoods.com/en-US/how-do-i-login-23225"></a>To Cancel Your Plan<a href="https://help.steponefoods.com/en-US/how-do-i-login-23225"> </a></h3><ol><li><a href="https://help.steponefoods.com/en-US/how-do-i-login-23225"></a><a href="https://help.steponefoods.com/en-US/how-do-i-login-23225"></a><a href="https://help.steponefoods.com/en-US/how-do-i-login-23225" rel="noopener noreferrer" target="_blank">Log into your account&#xA0;</a>and</li><li id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">you&apos;ll see your &apos;Active Subscriptions&apos;</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Select &apos;View Details&apos; on the Active Subscription that you would like to pause.</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Scroll to the bottom where you will see the option to Cancel Subscription; select it</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">In the side-bar that appears on the right, select a reason for cancelling (this helps us create a better program for you!), and click proceed</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">You will then have an option to swap for a different product; if you prefer to cancel your Plan instead, click &apos;I still want to cancel my subscription&apos;</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Please add any last feedback you have, and then select &apos;Cancel Subscription&apos;&#xA0;</li><li>Repeat this process for all active subscriptions in your plan.&#xA0;</li></ol><h2 id="view-our-instructional-video">View our instructional video:</h2><iframe width="100%" src="https://www.loom.com/embed/d302bcc9294b4caf8d7f0858d14c104f?sid=8ea96f2a-1872-4127-8568-1d92e35bed88" frameborder="0" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true" class="fr-draggable"></iframe> <a href="https://www.steponefoods.com/">BACK TO&#xA0;STEP ONE FOODS WEBSITE</a>

Delete Your Plan (All Products)

<h3 id="isPasted">Use this option if you would like to reactivate a Subscription that you have previously cancelled or paused.&#xA0;</h3><ol><li><a href="https://help.steponefoods.com/en-US/how-do-i-login-23225" rel="noopener noreferrer" target="_blank">Log into your account</a> and scroll to your &quot;Inactive/Paused Products&quot; section&#xA0;</li><li>Select &apos;View details&apos; on the subscription you would like to reactivate or resume&#xA0;</li><li>Select the &apos;Reactivate&apos; or &apos;Resume&apos; button on the upper right hand side and then &apos;Confirm&apos;&#xA0;</li><li>Once the product has been re-activated, make sure the next order date is set to what you want</li></ol><h2 id="view-our-instructional-video">View our instructional video:</h2><iframe width="100%" src="https://www.loom.com/embed/1b11c2f2ea9d484f8d2835443eec0e95?sid=30186df3-baa5-40cc-96b4-9b78df6dcb49" frameborder="0" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true" class="fr-draggable"></iframe> <h2 id> </h2><a href="https://www.steponefoods.com/">BACK TO&#xA0;STEP ONE FOODS WEBSITE</a>

Reactivate or Resume a Subscription

<ol id="isPasted"><li style="text-align: left;"><a href="https://help.steponefoods.com/en-US/how-do-i-login-23225" rel="noopener noreferrer" target="_blank">Log into your account</a> &#xA0;</li><li>You&apos;ll see your &apos;Active Subscriptions&apos;&#xA0;<ol><li>If you have previously cancelled products from your subscription you&apos;ll also see &apos;Inactive Subscriptions&apos;. If you would like to reactivate a product, skip to the section below titled &quot;Re-activating a Product&quot;.&#xA0;</li></ol></li><li>Select the &quot;View Details&quot; button on the right-hand side of the active subscription you want to add a product to</li><li>Under the &quot;Goes well with your next order&quot; section, click the &quot;See more products&quot; button</li><li>In the pop-up on the right side of your screen, use the search field to look up the name of the product you would like to add, or select it from the options on the page. Select the product.&#xA0;</li><li>Update the options for your product:&#xA0;<ul><li>Update the quantity</li><li>Select &apos;One-Time Order&apos;&#xA0;</li><li>The system will default to your shipping address on file.&#xA0;</li><li>The system will default to the ship date that your other products are scheduled to ship on. &#xA0;</li></ul></li><li>Once all settings are updated to your wishes, select the &quot;Add a product&quot; button.</li></ol><h2 id="view-our-instructional-video">View our instructional video:</h2><iframe width="100%" src="https://www.loom.com/embed/c82dbd297a754c7a95c1dde97df67f22?sid=aa3c3653-cde6-4d40-a40c-6982837811ef" frameborder="0" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true" class="fr-draggable"></iframe> <a href="https://www.steponefoods.com/">BACK TO&#xA0;STEP ONE FOODS WEBSITE</a>

Add a One-Time Product

<ol id="isPasted"><li style="text-align: left;"><a href="https://help.steponefoods.com/en-US/how-do-i-login-23225" rel="noopener noreferrer" target="_blank">Log into your account</a> &#xA0;</li><li>You&apos;ll see all your Active Subscriptions</li><li>Ensure the subscriptions you want to merge are all active, have the same shipping address, and are set for the same frequency (30, 60, 90 days, etc.)</li><li>Select the Merge Subscriptions&apos; button at top of the page</li><li>In the pop-up on the right side of your screen, select the address you would like to merge together; click &apos;Next&apos;</li><li>Choose the next order date for the combined subscription, and then select &apos;Confirm&apos;</li></ol><h2 id="view-our-instructional-video">View our instructional video:</h2><iframe width="100%" src="https://www.loom.com/embed/7ae1f4bf5311484ca4488f55b8f457fe?sid=6789d018-a8f9-4d1c-9ded-d2a26c302adc" frameborder="0" allowfullscreen="true" mozallowfullscreen="true" webkitallowfullscreen="true" class="fr-draggable"></iframe> <a href="https://www.steponefoods.com/">BACK TO&#xA0;STEP ONE FOODS WEBSITE</a>

Merge Subscriptions

The Intro Pack is a perfect starting point to try out Step One Foods! This pack includes three products: Anytime Sprinkle, Dark Chocolate Crunch, and Lemon Almond Bars, providing an 18-day supply of the Step One Foods program. To achieve cholesterol-

<h2 id="how-does-the-intro-pack-subscription-work">How does the Intro Pack Subscription work?</h2>The Intro Pack is a perfect starting point to try out Step One Foods! This pack includes three products:&#xA0;<a href="https://www.steponefoods.com/collections/all/products/anytime-sprinkle" style="text-decoration:none;">Anytime Sprinkle</a>,&#xA0;<a href="https://www.steponefoods.com/collections/bars/products/dark-chocolate-crunch-bar" style="text-decoration:none;">Dark Chocolate Crunch</a>, and&#xA0;<a href="https://www.steponefoods.com/collections/bars/products/lemon-almond-bar" style="text-decoration:none;">Lemon Almond Bars</a>, providing an 18-day supply of the Step One Foods program.To achieve cholesterol-lowering results with Step One, we recommend two daily servings of our products. The Intro Pack is designed to get you started. When you subscribe, your Intro Pack will be upgraded to a full 5-product order.Subscribers to the 18-Day Intro Pack will automatically transition to the 30-Day supply of Step One Foods products for subsequent deliveries. This ensures that you can continue enjoying the benefits of Step One Foods without interruption and maintain your heart-healthy routine.Your second subscription order will be created 18 days after your initial purchase to ensure you don&#x2019;t run out of Step One Foods. This second order will include five boxes of Step One Foods, giving you a full 30-day supply. Consistent use for 30 days is all it takes to start seeing cholesterol-lowering results, as followed by our&#xA0;<a href="https://www.steponefoods.com/pages/cholesterol-lowering-food-research" style="text-decoration:none;">clinical trial participants</a>. <h2 dir="ltr" id="editing-your-order">Editing your order:&#xA0; </h2>While we have chosen an assortment of customer favorites for your 5-box order, you can fully customize it at any time. Adjust the quantity, products, ship date, and more by&#xA0;<a href="https://www.steponefoods.com/account/login?return_url=%2Faccount" style="text-decoration:none;">logging into your account</a>&#xA0;or&#xA0;<a href="https://www.steponefoods.com/pages/contact-us" style="text-decoration:none;">contacting our customer care team</a>&#xA0;for assistance. You can also find instructions for editing your order in our&#xA0;<a href="https://help.steponefoods.com/en-US/articles/edit-your-plan-products-5316">help center article</a>. <h2 dir="ltr" id="order-reminders">Order Reminders:</h2>Every subscription order comes with a 20% discount, and you&#x2019;ll receive an email notification three days before your next order ships. You can also&#xA0;<a href="https://manage.kmail-lists.com/subscribe-link/ccea519f2c6645e5a405a3b1d0dcb0d0?a=ASRQAB" style="text-decoration:none;">sign up for text reminders</a>.We hope the Intro Pack gives you a taste of our products, and with your subscription, you&#x2019;ll be on your way to achieving cholesterol-lowering results.

Intro Pack Subscriptions

Questions? Requests? Send us an email with your query and we'll be in touch as soon as possible!

We are available by phone M-F from 9 am - 7:30 pm CST.

Plan Management Guide

Learn how to edit product quantity and frequency, add new products, delete products and cancel your plan.

Edit Your Plan Products